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  • Unified UI - call-taker doesn't need to go to 5 different screens, resulting in faster call-handling
  • Location - able to dispatch faster and more accurately
  • Video - ability to get eyes on the scene to respond faster
  • Transcription - saves time on repeating questions and 2nd validation on what's being said by the caller.
  • Events History - ability to consolidate all 911 data and extract open records requests faster than going to multiple systems

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WATCH ON DEMAND
Combating Cyber Attacks on Public Safety Answering Points: Strategies for Resilience and Recovery

The increasing number of cyber attacks on critical infrastructure poses a significant threat to public safety and emergency response systems worldwide. Our expert panel will discuss the latest trends in cyber attacks, focusing on real-world case studies and lessons learned. Participants will gain valuable insights into implementing robust cybersecurity strategies, incident response planning, and network resilience measures to safeguard PSAPs from these ever-evolving threats.

Karima
Karima Holmes (HOST)
Carbyne Vice President
of Public Safety and former
Director of Washington DC 9-1-1
02-4
Daniel Smith
Security Researcher
Radware
03-4
Paresh Patel
CISO
Carbyne
Teddy
Teddy Kavaleri
CIO
Office of Unified Communications
Washington DC
Daniel-Koenig
Daniel Koenig
ENP CMCP
Senior Manager
Palm Beach County
Public Safety
911 Program Service
Cara
Cara McDermott
CAD & RMS Administrator
Murrieta Police Department
Gerard-Gallant
Gerard Gallant
Leader - CJIS Program
Amazon Web Services
Threat Landscape
Learn from expert security researcher Daniel Smith about the threat actors that attack critical infrastructure and the attack methods they use, such as TDoS, DDoS, and Ransomware, which are especially harmful to emergency call centers. We will explore the mechanics of these attacks, their potential impact on PSAPs, and practical measures for mitigating and recovering from such threats.
Emergency Call Centers
Hear from call center leaders on how they approach cybersecurity protection with real-world case studies and lessons learned. Participants will gain valuable insights into implementing robust cybersecurity strategies, incident response planning, and network resilience measures to protect PSAPs from these ever-evolving threats.
Cloud vs. On-Prem
Learn more about securing cloud-native vs. on-premises data centers. On-premises security focuses on physical measures, while cloud native prioritizes access controls, encryption, and compliance. Cloud-native security also stresses real-time threat monitoring and mitigation. Hear the experts discuss the pros and cons of each approach.

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