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- Unified UI - call-taker doesn't need to go to 5 different screens, resulting in faster call-handling
- Location - able to dispatch faster and more accurately
- Video - ability to get eyes on the scene to respond faster
- Transcription - saves time on repeating questions and 2nd validation on what's being said by the caller.
- Events History - ability to consolidate all 911 data and extract open records requests faster than going to multiple systems
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Explore the transformative impact of Artificial Intelligence on PSAPs. Join us as we delve into how leading 9-1-1 centers, including the Multi Agency Communications Center (MACC 911) and Jefferson County Communications Center Authority (JeffCOM), leverage AI technology to enhance operations.
Auto Language Detection and Translation
Geofenced Call Triage
Automated Administrative Lines
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